Aeturnum brings well defined process and deep expertise to the development and delivery of its Internet Business, Knowledge Management and Customer Service Portal solutions. We have been a solution provider to FAST Search and Microsoft since 2004 and have completed numerous engagements with clients ranging from global media companies and multi-national engineering and construction firms to small and mid-sized member organizations. While the focus of these different clients varies greatly, they all had a common goal of achieving a business goal by providing an improved web or search experience – internally or externally. Areas of Expertise Aeturnum has deep expertise in the many areas of search and knowledge management including: Information Architecture Consulting Defining taxonomies, rationalizing information architecture, tool selection. Semantic Tools Taxonomy and classification, text mining. Search Tools Deployment, customization and migration: FAST Search Server for SharePoint 2010, FAST Search for Internet Sites, SharePoint Search. Content Management Systems SharePoint 2007, 2010. Process Our approach typically involves the following major project phases: Solution Envisioning

• Hardware and software sizing
• Taxonomy review/assessment
• UI requirements
• Business process needs
• Presentment rules, security requirements
• Project scheduling, budgeting

Statement of Work

• Formal requirements
• Project plan
• Design write-up

Requirements Sign-Off Solution Build

• Environment set-up, software install
• Content configuration, integration
• UI development, configuration, set-up
• Quality assurance, testing
• Solution documentation
• Formal UAT
• Bug fixes

Site Live

• Knowledge transfer to in-house team
• User training (if desired)
• Warranty support